LA Fitness

This LA Fitness has a bright, inviting layout that makes working out enjoyable. The cleanliness of the gym is impeccable, with equipment and common areas always in perfect order. Staff members are friendly and attentive, ensuring a comfortable experience for all.

Female gym P.O.V. Feedback to elevate and enrich the experience for all of your members Women’s gym: This space needs more weights - cable machine - and 2 benches. Co-ed has plenty - can some be added from here ? You can revise current floor plan in the female only workout room to add new ones ( currently machines are spaced out). Suggestion - that the women’s only gym be switched out with the workout class room or cycle room. These rooms are underused by comparison. Throughout the entire gym - Add floating shelves ( for water bottles when using weight machines ) add benches/ ottomans ( to sit and take breaks eliminating those who hold up the machines and play on their phones). Add clocks for those of us who don’t use our phones and need to know the time when using the weight machines. Stickers/ Decals added to every machine with reminders about phones / selfies / idling / privacy / cleanliness. Decals for weight machines - no playing on phone / no idle symbol. Beside handheld weights add sanitizer and decal to promote use before touching the weights and to “ put weights back “ . This gym could you a lot more sanitation dispensers. Staff - Should do rounds every 30 minutes encouraging cleanliness, putting weights back, and not to get others in selfies. Add 2 front desk staff who can also watch the kids club. I’ve seen 1 staff member with up to 7 kids at a time from 8 months - 7yrs old. It’s not fair for the staff, the members and the kids. When needed they should be able to call for support from the front of house. Staff is good here, helpful. Happy to change my review if changes have been made. I hope these recommendations are reviewed and action is taken.

I recently visited LA Fitness and had a mixed experience. The gym itself is quite spacious, providing plenty of room for various workouts. Upon registering, I was assisted by Antony, who was incredibly friendly and helpful, making the onboarding process smooth and enjoyable. However, my experience took a negative turn while I was training a friend. She was focused on her lower body workout, while I was doing upper body exercises. A trainer approached me and initially came off as rude, questioning whether I was a personal trainer. After I clarified that I wasn’t, I expected the conversation to end there, but he continued to insist that it was against gym policy for me to train anyone. I tried to remain calm and not engage in an argument, but he continued by threatening to cancel my membership. This was surprising and disheartening, especially since I was just trying to help a friend. Overall, while the gym has great facilities and some friendly staff, the encounter with that trainer left a sour taste in my mouth. I hope they can address the way they communicate with members to create a more welcoming atmosphere.

“I recently had a disappointing experience with the training management at this location of LA Fitness. After canceling my training membership, I was told I had 30 days to use my remaining seven sessions. However, the training manager later claimed this was incorrect, and I lost those sessions. When I expressed my frustration, he seemed indifferent and unwilling to acknowledge the staff’s lack of training. This, coupled with evident management issues—such as a broken AC in the children’s area left unfixed for months—reflects poorly on their service. Additionally, over the past three years, they constantly changed my trainer, even though I had specifically requested a female trainer from the start. Each time my trainer was changed, they would assign me a male trainer, and I would have to go through the process of requesting a female trainer again, which took additional time. This disorganization and lack of communication with clients further highlights their ongoing management issues. The trainers themselves seemed unhappy with the management, which only added to the negative atmosphere. I cannot recommend getting a trainer at this location based on my overall experience with their management.”

This is the worst gym I been in my life, I registered for the first time and paid admission fees, they said you pay it only once, they explained that if I cancel and register again I don’t have to pay it again because I already paid it once, and guess what I paid it again when I had to cancel and registered again. You never find the weights “Dumbbells” You waste a lot of time looking for an empty machine to use!! No thanks, I’d rather workout at home!