GoodLife Fitness St Clair Avenue East

Thanks to Tony for his kind and accommodating attitude today- his help was truly appreciated. The gym is in a great location. It can be busy but having access pretty much directly out of the subway makes it worthwhile to go here.

Hi, I am a member of Goodlife Fitness at St.Clair and Yonge location since February 2025 I have a personal Trainer Gustavo Palomino,He is an excellent and dedicated personal trainer I have made great progress in my Fitness goals with Gustavo. ALSO A PROFESSIONAL PERSONAL TRAINER I HIGHLY RECOMMEND HIM TO ALL IF YOU WANT THE BEST PERSONAL TRAINER

This gym has a serious problem with unprofessionalism, from trainers who take advantage of clients financially to others who cancel last minute or engage in inappropriate behavior. And there is no real accountability from management. Despite raising concerns, the gym’s response felt more like an attempt to make complaints go away rather than actually addressing the issues. One of the biggest red flags is that a trainer who financially took advantage of client, a fact that was proven with evidence, was not only allowed to continue working there but was actually promoted to assistant manager. This is despite this individual having the least amount of working experience compared to others on the team. It is a blatant disregard for ethical standards and client trust showing that this gym prioritizes money over integrity. The gym itself is also poorly maintained. Ever since construction started, there haven’t been many mirrors to check form, equipment is constantly moved around, and space is extremely limited. The gym feels dark due to no natural light and there is not enough functional space to get a good workout in. It no longer feels like a functional or worthwhile gym. If you’re looking for quality training and a better gym environment, I’d recommend going to another location which is not too far away and way better. The only positive thing here is the friendly woman at the front desk, but beyond that, it’s not worth the stress or the money. And if you are considering signing up for personal training here, be very careful and check your account because these trainers (Ava especially) will overcharge your account or tell lies that you cancelled sessions just to claim more money or they will act inappropriate & have really poor boundaries. I would strongly advise you to be cautious or look elsewhere.

What’s wrong with the ongoing construction? It’s been several months now and the gym is still without mirrors! Just fix the goddam thing..people been looking at the walls while lifting weights, this must be the strangest experience for everyone. And i am sure the only people coming to this location who don’t have any other options.

Had a couple negative encounters with one specific staff member, the elder man at the front desk with glasses that may be a floor manager (?). I have spoken to him before on a couple encounters, generally his tone is very condescending and rude. Usually, I would not write a review, but I do hope some form of training can be done on a base line of customer service. I know everyone doesn’t have good days, but I think there’s an undeniable bias to who they want to treat nicely. Anyways, overall it’s a nice gym and other staff seem fine. Have never had a negative experience at any GoodLife, so this is truly a first :(