CycleBar

Conveniently located, but that's where the positives end. My partner reported a bike issue to the staff and was quickly dismissed. I had checked the bike in question myself and there were safety issues with it. For some reason they mentioned they can't give out free classes which was never even requested. Would not recommend going here. Definitely not worth the expensive price to risk one's own safety and not being helped by terrible staff.

Went for the first time with a few friends and we loved it! I’m trying to get back to spin and I had such a great time, we took Evan’s strength class. The staff was so friendly and welcoming! Overall it was such a great experience! The layout, the vibes, and the environment was great! Thank you CycleBar I will definitely be back!

Disappointing experience with CycleBar Leaside! I had to cut my class 15 minutes short due to issues with the bike I was using, which suddenly had a strange gear-hiccup in each rotation. When I reported the issue to see if I could potentially get a partial credit for a future class purchase, the staff's response was very cold. Instead of taking my concerns seriously, they suggested I should've just switched to another bike, navigating through the tight, dark space to find an available bike and adjusting the seat, handles etc. all over again and continuing for the few minutes left. This solution was both unsafe and impractical and felt very dismissive. They also implied the issue might have been with me rather than the bike, because "they check their bikes daily and did not find any issue with my bike". I've decided to stop going. This is not a supportive and safety-focused spin studio. I'm now seeing a bunch of other bad reviews about the staff too and wish I'd seen them earlier.

Now I must say the worst place to go… think before you join….so much attitude….omggg…. Nothing to say… God bless!! whatever I said are 100% true… I am extremely disappointed with the way my membership cancellation request was handled at Cyclebar. I initially froze my membership in November, and when I decided to cancel in February due to personal reasons, I was unexpectedly charged $171 for March, despite not intending to use the facility. Being forced to pay for a service I won’t use is incredibly frustrating. If I had been clearly informed that I would still be required to pay a monthly fee even while my account was frozen, I would have cancelled it in November. I was not clear of that. This policy feels misleading and unfair, especially compared to other Canadian fitness centers that offer a more transparent "cancel anytime" approach and flexibility. Looks like Cyclebar does not prioritize customer satisfaction. Due to this experience, I will not be returning to any CycleBar location. Please be cautious before signing up and go through all details before having membership.Some staff members are very disrespectful and Unhelpful. .update:...I have attached a photo what she said ..( u only mentioned “upon return members have to pay”) but I sent you a cancellation request. Anyways explaining to someone who knows everything but pretends to know nothing is pointless.

The staff are so energetic and magnetic. Their class was quick, efficient, fun, and with a great instructor. Nathalie kept pushing us to give our best. I loved her motivational words throughout. If you’re looking to be part of a high-energy, fun community, then look no further!